Last updated: September 24, 2026
These Terms of Service (“Terms”) are an agreement between you and North Prairie LLC, doing business as Fleet Plus USA (“Fleet Plus USA,” “we,” “us”). They govern your use of the Fleet Plus USA fleet maintenance software and website (the “Service”).
You accept these Terms when you do any of the following:
If you accept on behalf of a business, you confirm that you have authority to bind that business, and “you” means that business.
Fleet Plus USA is software for tracking equipment and vehicles, work orders, maintenance procedures, and related records. We may add, change, or remove features over time.
You must give accurate information when you sign up and keep it current.
Each customer account (“Company”) has administrators, standard users, and requesters. The Company’s administrators control who has access and what each role can do. The Company is responsible for everything done by its users.
You are responsible for keeping login credentials secure. Tell us promptly at support@fleetplususa.com if you believe your account has been accessed without permission.
Plans are sold by annual subscription. Each plan has limits, such as the number of assets and users, as listed on our pricing page.
Subscriptions renew automatically each year at the then-current price unless you cancel before the renewal date. We will give at least 30 days’ notice before any price change takes effect at your renewal.
Payments are processed by our payment processor, Stripe. You authorize us to charge your payment method on file. If a payment fails, we may limit the account to read-only access until it is resolved. You will still be able to sign in, view your records, finish work already in progress, and export your data.
Prices do not include taxes unless stated otherwise.
You may cancel at any time from your account settings, and you do not need to give a reason. Cancellation stops future renewals. Your access continues until the end of the period you have paid for.
You own the data you enter into the Service (“Your Data”). You give us permission to store, process, back up, and display Your Data, only as needed to provide, maintain, and support the Service.
We do not sell Your Data. Our handling of personal information is described in our Privacy Policy. Your Data is kept separate from other Companies’ data.
Administrators can export Your Data at any time from Settings. After cancellation or termination you may export it for 30 days, after which we may delete it. You are responsible for keeping your own copies of any records you are legally required to retain.
You agree not to:
The Service is a record-keeping and organization tool. It does not provide mechanical, safety, or engineering advice.
Any procedures, checklists, schedules, or reminders in the Service are for convenience only. This is true whether you create them or we provide them. They are not a substitute for:
You are solely responsible for how your equipment is inspected, maintained, repaired, and operated. You are also solely responsible for the safety of anyone working on or around it.
We are not responsible for equipment failure, missed maintenance, injury, or property damage. This applies even if the Service was used, and even if a reminder did not appear.
We work to keep the Service available and your data backed up, but we do not guarantee uninterrupted or error-free service. The Service may be unavailable at times because of maintenance, updates, outages at our hosting or service providers, or events outside our control.
The Service is provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim all warranties, whether express or implied. This includes warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent allowed by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages. This includes lost profits, lost data, downtime, and equipment damage.
Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim arose.
You agree to defend and indemnify us against claims, losses, and expenses, including reasonable attorneys’ fees, that arise from any of the following:
We may suspend or terminate your account if you:
Where practical, we will notify you first. Sections 5, 7, and 9 through 16 continue to apply after termination.
We may update these Terms. If we make material changes, we will notify Company administrators by email or in the app at least 15 days before the changes take effect. If you keep using the Service after that date, you accept the updated Terms.
These Terms are governed by the laws of the State of Iowa. Any dispute will be resolved in the state or federal courts located in Polk County, Iowa.
These Terms and our Privacy Policy are the entire agreement between you and us about the Service. If any part of these Terms is found unenforceable, the rest remains in effect. You may not transfer your account without our consent.
North Prairie LLC d/b/a Fleet Plus USA
2310 SE Delaware Ave, Ste G No. 151, Ankeny, IA 50021
support@fleetplususa.com